Palliative and End-of-Life Care

Palliative care takes in all of the care provided to patients with a disease that shortens their lifespan, regardless of their age. While it doesn't hasten or delay death, this care strives to provide patients and their relatives with the best quality of life possible and the necessary support.

Various professionals work together to provide care aimed at:

  • Alleviating and better controlling pain
  • Relieving various physical symptoms
  • Providing psychological support to the individual and their relatives
  • Offering spiritual support


Palliative and end-of-life care also focuses on the patient's relatives, especially in terms of support, psychosocial counselling, and respite throughout all the phases of the disease and grieving.

Where are the services provided?

The services can be provided wherever the patient is:

  • In the home
  • In a residential centre
  • In a hospital unit
  • In a palliative care home


Fifty-five beds at the CIUSSS de l’Estrie–CHUS are dedicated to palliative care, including those in palliative-care home. These beds are located across the territory.

Find out more about the journey and the end-of-life locations:

This video can arouse strong emotions in you. If you need help, contact Info-Social (8-1-1 option 2), Info-aidant (1 855 852-7784) ou Secours-Amitié Estrie (819 564-2323| 1 800 667 3841).

Resources to Help You

Home Care

When palliative care is provided in the home, you and your family caregivers will have access to home-support services. If you don't have access to this service, it is important that you ask your care team to request it for you. Palliative-care patients are given priority. You can always make the initial request yourself if you are unable to reach the care team through the home-support access point of your local services network (LSN).
  • Coaticook | 819-849-9102, extension 57162
  • Granit | 819-583-2572, extension 2520
  • Haut-Saint-François | 819-821-4000, extension 38232
  • Haute-Yamaska | 450-375-1442, extension 66279
  • Pommeraie | 450-263-3242, extension 34231
  • Memphrémagog | 819-843-2572, extension 2416
  • Sherbrooke | 819-780-2220, extension 48700
  • Val-des-Sources | 819-879-7158, extension 39438
  • Val Saint-François | 819-542-2777, extension 55268

Navigator

Once you are registered with the home-care service, we will assess your situation and assign you a navigator (nurse, social worker, or case manager), who will act as a coordinator in helping you in organizing your various needs and services. Some examples are help with bathing or diet, advice about taking medication, advice on adapting the living space, and specialized equipment.

Oncology Nurse Navigator

If you are still receiving chemotherapy or radiation therapy, an oncology nurse navigator (ONN) can offer support, both to you and your family caregiver. The nurse navigator can also help if you have questions about your treatments, if you have to make difficult decisions, or if you are having difficulty managing your symptoms. You can ask your doctor (surgeon, specialists, oncologist, or radiation oncologist) if you want an ONN to provide assistance.

Multidisciplinary Team

A number of professionals from various fields of expertise will be called in depending on your needs and region.
  • Doctor
  • Nurse and licensed practical nurse
  • Social worker
  • Case manager
  • Occupational therapist
  • Physiotherapist
  • Nutritionist
  • Psychologist
  • Respiratory therapist
  • Health and social services auxiliary
  • Spiritual-care provider
  • Volunteers
  • Others

Some resource persons will visit you at home, saving you a lot of daily commuting.

Community Organizations

Community organizations are essential partners in the health and social services system. They offer different ways to support and inform you. Talk to your navigator about community resources and organizations that can meet your needs. You can also target resources near you, get practical advice, and access the calendar of activities organized in your region on the L'Appui website: On the Internet: www.lappui.org By telephone: call Info-Aidant at 1-855-852-7784 To consult the calendar of activities
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